Frequently Asked Questions
SwissAlarm creates a powerful security shield around your property by combining advanced technology with 24/7 human expertise. When our smart cameras detect unusual movement, our AI system performs an instant analysis to filter out false alarms. Verified alerts are sent immediately to our Swiss-based control center, where trained security professionals review and confirm the threat in real-time.
SwissAlarm Services is committed to protecting your privacy with the highest standards. We implement strict privacy protocols for all monitored properties, ensuring our 24/7 Swiss-based security professionals follow clear guidelines about when and how monitoring occurs. For residential and commercial clients, we can customize monitoring schedules to your preferences. All video feeds and alerts are encrypted using enterprise-grade security, fully compliant with GDPR and Swiss data protection laws. Access is limited strictly to authorized personnel for security purposes, giving you complete confidence that your data remains private and secure.
SwissAlarm Services proudly protects both residential and commercial properties throughout Switzerland. Our flexible solutions are designed to meet the unique needs of each client, whether you’re safeguarding a single-family home, a multi-unit apartment building, a retail shop, an office complex, or a large industrial facility.
For homes, we offer discreet, reliable systems that respect your privacy while ensuring your family and property are always protected with 24/7 monitoring. For businesses, we deliver robust, scalable solutions that can integrate with existing security infrastructure or be custom-built for new sites, supporting complex layouts and high-value assets.
Not necessarily. SwissAlarm Services is designed to be flexible and cost-effective. In many cases, we can integrate directly with your existing camera infrastructure, avoiding the need for expensive replacements.
During our professional assessment, our team will carefully evaluate your current system and recommend any upgrades or additions needed to ensure complete, reliable coverage and full compatibility with our AI-powered monitoring. This approach helps you maximize the value of your existing investment while delivering the highest level of security with Swiss precision.
Unlike traditional alarm systems that simply record incidents or trigger loud sirens after a break-in has already occurred, SwissAlarm Services is built for proactive prevention. We combine advanced AI technology with 24/7 Swiss-based human expertise to detect suspicious activity in real time, verify threats immediately, and escalate confirmed incidents to local authorities without delay.
Our system doesn’t just react—it actively monitors and analyzes every alert to reduce false alarms and ensure that real threats are addressed quickly and effectively. This approach helps stop intrusions before they escalate, offering true peace of mind and Swiss-grade reliability for both homes and businesses.
SwissAlarm Services is designed for rapid, reliable response. As soon as our smart cameras detect unusual activity, our advanced AI system instantly analyzes the event to filter out false alarms. Verified alerts are sent immediately to our 24/7 Swiss-based control center, where trained security professionals review and confirm threats in real time—typically within seconds.
Yes. SwissAlarm Services offers complete flexibility to meet your needs. We can design and install a full system of advanced smart cameras optimized for AI detection and seamless monitoring. Alternatively, we can integrate with many existing camera systems you may already have in place, helping you upgrade your security without unnecessary replacements.
Our team will assess your property, recommend the best configuration for effective coverage, and ensure everything is professionally installed and connected to our 24/7 Swiss-based monitoring center. This way, you get maximum protection with minimal disruption.
SwissAlarm Services offers flexible pricing tailored to your specific security needs. Costs depend on factors such as your property size, the number and type of cameras, monitoring hours (24/7 or partial), and any additional service options you choose.
We pride ourselves on transparent, competitive rates with no hidden fees. For clients who prefer longer-term protection, we also offer attractive discounts on annual agreements. Contact our team for a personalized quote, we’ll work with you to design a solution that delivers maximum security at the best possible value.
You can reach SwissAlarm 24/7 for any questions or issues using our website chat. Our Swiss-based support team is always available by phone or email to assist you promptly. Whether you need technical help, want to update your monitoring preferences, or have an urgent security concern, we're here to ensure you get the reliable, professional service you expect.
SwissAlarm offers flexible options to suit your needs. While we provide attractive pricing incentives for annual agreements, we also understand that many clients prefer flexibility. That’s why we offer straightforward month-to-month plans with no long-term commitment required.
If you ever wish to cancel, we simply ask for a 30-day notice. Many of our clients choose to expand their service to additional properties over time, thanks to the reliable protection and peace of mind our solutions deliver.